African American doctor preparing to vaccinate her patient while both wear masks

Excellence in Patient Care

Resilience in the Face of Enormous Challenges

Everything we do at ColumbiaDoctors embodies our commitment to our patients. And there has never been a greater demonstration of this ideal than our efforts in 2020 when the COVID-19 pandemic tested our world like never before. Our resilience and focus in the face of this challenge allowed us to support our patients with the care they needed and deserved. We adapted our approach to clinical care to fit the limitations we faced, with safety and compassion always in our minds. And when people needed care, we were there for them — with more than 1.5 million patient visits in clinics and through telehealth this year. Despite the difficulties we faced, we were still able to excel at what we do best: providing the very best care for our patients.


Highlights


First Double-Lung Transplant After COVID-19

Gary Quinlan, double lung transplant recipient

Thanks to the combined efforts and skill of the surgeons from the Columbia Lung Transplantation Program and the Columbia Heart Valve Center, 61-year-old Gary Quinlan successfully underwent the first lung transplant and triple coronary bypass at NYP/CUIMC after several weeks battling COVID-19 infection.


Black family members visit grandmother through window during quarantine, wearing masks

Columbia Psychiatry Partners with New York Public Library to Support NYC Communities Hardest Hit by COVID-19

Columbia University Department of Psychiatry and The New York Public Library have joined forces in an innovative public health initiative centered on assisting New York City neighborhoods dealing with the mental health fallout of the COVID-19 pandemic, which continues to hit low-income and Black and Latinx New Yorkers the hardest.

Read More About the Post-COVID Community Mental Health Project


Profile in Hope: A New Surgery Helps Improve the Lives of Babies with Spina Bifida

Madeline Guzman and her son pose with members of his pediatric prenatal surgery team

When a sonogram revealed that Madeline Guzman’s baby had spina bifida — a neural tube defect that can result in moderate to severe disability — she was devastated. But the pediatric surgical specialists at CUIMC/Morgan Stanley Children’s Hospital offered hope, thanks to their rare expertise with prenatal surgery — procedures performed while the baby is still developing in the womb. 


Nurse takes blood pressure reading for elderly black woman

Zapping Nerves with Ultrasound Lowers Drug-Resistant Blood Pressure

Brief pulses of ultrasound delivered to nerves near the kidney produced a clinically meaningful drop in blood pressure in people whose hypertension did not respond to a triple cocktail of medications, reports a new study led by researchers at Columbia University Vagelos College of Physicians and Surgeons and NewYork-Presbyterian.

Read More About the Study


One in Five Brain Cancers Fueled by Overactive Mitochondria

A new study has found that up to 20% of glioblastomas — an aggressive brain cancer — are fueled by overactive mitochondria and may be treatable with drugs currently in clinical trials. The study, which was conducted by cancer scientists at Columbia University’s Vagelos College of Physicians and Surgeons and Herbert Irving Comprehensive Cancer Center, was published online January 11 in Nature Cancer.

Read More About Our Study


Finding Compassionate Care and Cutting Edge Clinical Trials

Joseph (Joe) Graves

As a veteran attorney, Joseph (Joe) Graves is accustomed to putting his clients’ needs first and championing their cases. But these days, Joe is making it a priority to focus on another very important client — himself.  More than five years ago, Joe was diagnosed with prostate cancer, and continues his battle to this day.

Read Joe's Story


Gender Affirmation Care: On Treating the Whole Person

An abstract multicolored image

Members of the LGBTQA+ community that experience gender dysphoria must deal with misconceptions about treatment, discrimination, and gaining access to care. In this two-part discussion about gender affirmation, Melina Wald, PhD, clinical director of the Gender Identity Program at Columbia University Irving Medical Center, explores how using an evidence-based approach to health care helps instill pride and celebrate gender diversity. In part two, Christine Rohde, MD, Chief of the Division of Plastic Surgery, discusses the most common surgical component of gender affirmation care.


Alukal Joseph, MD

NYP/CUIMC Opens a New Type of Men’s Health Program

A new men’s health program is now making it easier for men to access the care they need with physicians across New York City and Westchester County.

Led by Joseph Alukal, MD, the program is a collaboration among primary care physicians, urologists, and cardiologists from NewYork-Presbyterian Lawrence Hospital, NewYork-Presbyterian/Columbia University Irving Medical Center, and NewYork-Presbyterian Medical Group Westchester.

“What’s unique about our program is the opportunity to get world class care — both in person and telemedicine — at almost any location in Manhattan or Westchester County as well as the remainder of the five boroughs and the tri-state area,” Alukal says.


Patient Care by the Numbers

  • Patients Who Would Recommend Their Provider - 93.8%
  • Patients Who Give Their Doctor an Overall MD Rating of 9 or 10 (1-10) - 91.1%
  • Percentage of Patients That Responded "Yes, Definitely" Regarding Physician Communication - 94.8%
  • Percentage of Patients That Responded "Yes, Definitely" Regarding Office Staff Quality - 92.4%
  • Number of Patients Seen in ColumbiaDoctors Clinics/Telemedicine in Past Year - 1.5 Million

Clinician & Group Survey (CG-CAHPS) Results