Registering for myColumbiaDoctors
How do I register for myColumbiaDoctors?
Right after you are registered in-person at a visit with your doctor, you will receive an email invitation to join myColumbiaDoctors. (This process applies to adult patients 18 years old and older. Please refer to the section about registering on behalf of a child for patients younger than 18 years old.)
Click the registration link in that email to get started.
If you do not have an existing account, click Sign Up and Connect. Then, you will be prompted to set up a new FMH account. Create a user name and password and click Confirm and Continue at the bottom of the page.
If you have an existing myColumbiaDoctors or other FMH account, click on Sign in and add this connection. On the second screen, login with your existing login information. If you use a login method other than the FMH login, click on the or use an alternative button and select your login method: Facebook, Google, Microsoft Live, Yahoo, or Cerner.
Once you log in, there are a few simple steps to complete.
From the Welcome screen, click Next.
On the next screen, accept the Terms of Service for myColumbiaDoctors, which is powered by FollowMyHealth, by clicking I Accept.
On the next screen, enter your security code, which is your date of birth in this format: MMDDYYYY. For example, if your date of birth is January 1, 1960, your code would be 01011960. (If you are registering as an authorized individual - i.e., a proxy - on behalf of a child, use his or her date of birth.) Click Next to continue.
The next screen authorizes the release of your health information. When you are ready, click I Accept.
You are almost done. At this point, your information is being transferred from our record systems to your myColumbiaDoctors portal account.
Once your information has transferred, you are ready to explore your myColumbiaDoctors account.
You will also receive an email confirming that your account was set up successfully.
What if I see more than one doctor at ColumbiaDoctors?
You only have to register for myColumbiaDoctors once. After you register, you will be able to see your health information from all of your ColumbiaDoctors providers. However, only information contained in our electronic health record (generally, information after January 1, 2009) will be available. Most ColumbiaDoctors will participate with myColumbiaDoctors, but there will be some exceptions.
Can I permit another adult (spouse, caretaker) to have access to my information?
Yes, patients with a myColumbiaDoctors account can grant “read only authorized individual” or “full access authorized individual” (the ability to send messages and update information) to others through their myColumbiaDoctors accounts. You can invite multiple people to have access to your information, such as a spouse and an adult child.
To grant someone access to your information, log in to your account, click on My Account in the upper right, and then choose My Connections from the resulting drop-down menu.
On the My Connections page, choose the With Family Members, Dependents, etc. section. Then, click the Add Authorized Individual button to begin the process of inviting an authorized individual (proxy) to access your information.
Choose whether your authorized individual should have “Read Only Authorized Individual” or “Full Access Authorized Individual”. Then fill in the information about your authorized individual. During this process, you will need to enter a security code. Be sure to tell your authorized individual what code you choose, because he/she will need that code while registering. Once you send the invitation, your authorized individual will receive an email to allow them to complete the process (he or she will need to create a myColumbiaDoctors account if he or she does not already have one).
To access another adult’s information, he/she will need to send you an “authorized individual” invitation, as described above. Once you receive the invitation, click the registration link to get started. The registration process is the same as if you were registering for your own myColumbiaDoctors account (see above). If you already have a myColumbiaDoctors or other FMH account, you will be able to switch between your existing account and the new authorized individual account the top of the screen where it says Hello Your Name.
Can I register for myColumbiaDoctors on behalf of a child?
If you are responsible for a child’s healthcare (as a parent or legal guardian), talk to the staff in your child’s doctor’s office. If the patient is younger than 12 years old, ColumbiaDoctors will grant a parent or legal guardian access to his/her children’s information. Our staff will send you an authorized individual invitation to register. The registration process is the same as if you were registering for your own myColumbiaDoctors account (see above). If you already have a myColumbiaDoctors or other FMH account, you will be able to switch between your existing account and the new authorized individual account the top of the screen where it says Hello Your Name.
Based on New York State law, our policy is to offer patients over the age of 12 their own myColumbiaDoctors accounts.
- If a patient turns 12 years old and his/her parent/guardian has authorized individual access, the level of access automatically changes. After the patient reaches 12 years of age, no new information will be added to the authorized individual account. The parent/guardian will only have access to health information from before the patient turned 12 and they will only be able to send messages to providers seen before the patient turned 12. When the patient turns 18, the parent will no longer be able to send messages, but will retain access to view the historical health information. However, if the patient is granted their own account (after turning 12), the parent or guardian’s authorized individual access will sever at that point and they will lose all access to messaging. Historical information will continue to be viewable.
- Patients over the age of 12 who have never had an account or a authorized individual account will be offered their own myColumbiaDoctors account. These patients may then choose to grant their parents/guardians authorized individual access through the preferences in their own accounts (described above).