Virtual Urgent Care

Virtual Urgent Care

Board-Certified Emergency Medicine and Pediatric Emergency Medicine physicians are available for you from 8:00 a.m to midnight, 365 days per year.

How Does Virtual Urgent Care Work?

Speak directly with a Columbia expert online or by downloading the Columbia Connect app. Receive an immediate evaluation, diagnosis, and treatment plan from our doctors.

  1. Create a Connect account
  2. Connect with a Columbia expert using:
    1. Your desktop or laptop computer or;
    2. Your phone or tablet. Download the Columbia Connect app and the Zoom Cloud Meetings app (both available on iOS and Android devices)
      1. Columbia Connect App: Apple App Store | Google Play Store 
      2. Zoom Cloud Meetings: Apple App Store | Google Play Store 
      3. Launch the Columbia Connect app and select Virtual Urgent Care. Follow the steps to connect with one of our experts. 

For Life’s Minor Illnesses & Injuries

Virtual Urgent Care is a great way to get care for common conditions like the ones below. Virtual Urgent Care should not be used for serious or life-threatening emergencies.

Cold & Flu

  • COVID-19 concerns
  • Ear pain
  • Chills
  • Cough
  • Fatigue
  • Fever
  • Runny or stuffy nose
  • Sinus infection
  • Sore throat


  • Bug bites
  • Cuts
  • Acne
  • Athlete's foot
  • Diaper rash
  • Dry skin & eczema
  • Poison ivy/oak
  • Rashes & hives


  • Eye infection
  • Eye irritation
  • Pinkeye/conjunctivitis
  • Stye


  • Constipation
  • Diarrhea
  • Heartburn/GERD
  • Nausea/upset stomach
  • Vomiting


  • Abnormal movements
  • Dizziness
  • Headaches
  • Weakness


  • Seasonal allergies
  • Bronchitis
  • Chest congestion

Body Aches & Pains (without fever)

  • Arm or leg pains
  • Back pain
  • General body aches
  • Joint pains

Feeding or Sleeping Issues (Pediatrics)

  • Breastfeeding problems
  • Fussiness or crying a lot
  • Refusing to eat
  • Spitting up

Payment Options


If you have any questions or need technical assistance, please call 646-962-4200.