Quality and Safety

Leadership Team

Katrina Armstrong, MD, initiated a renewed focus on quality and safety in care at Columbia University Irving Medical Center (CUIMC) upon her arrival. In January 2023, James McKiernan, MD, was appointed CEO of ColumbiaDoctors, to build a culture of continuous improvement and innovation in care quality, safety, and patient experience.

Teri Gillette, BSN, Chief Quality Officer, leads CUIMC’s quality and safety efforts. She works with the Quality, Safety & Patient Experience Committee, led by Jordan Orange, MD, Chair of Pediatrics, and Craig Smith, MD, Chair of Surgery, to ensure that CUIMC achieves exceptional results in key quality and safety metrics and institutes best-in-class policies and procedures.

Executive Leadership

  • Teri Gillette, BSN

    • Chief Quality Officer

Committee Leadership

  • Craig Smith, MD

    • Chair, Quality, Safety & Patient Experience Committee; Chair, Surgery

  • Jordan Orange, MD

    • Vice Chair, Quality, Safety & Patient Experience Committee; Chair, Pediatrics

Department Administrator Representatives

  • D. Anne Stewart

    • Department Administrator, Emergency Medicine

  • Cindy Zhao

    • Department Administrator, Neurosurgery

Board Members and Faculty Designees

  • Jonathan Hastie, MD

    • Anesthesiology

  • Ben Lebwohl, MD

    • Medicine

  • Jane Chaiyasit, NP

    • Nursing

  • Dena Goffman, MD

    • OB/GYN

  • Jennifer Lee, MD

    • Pediatrics

  • Rachel Ginsberg, MD

    • Psychiatry

  • Katherine Fischkoff, MD

    • Surgery

FPO Leadership

  • Kate Dauer

    • Executive Director, Access & Patient Experience, ColumbiaDoctors